Why Choose Symphony – FAQ



“Frequently Asked Questions”

Q. How much do your services cost?

A. Symphony Senior Home Care rates are competitive and affordable. Hourly rates will vary based on the services required and caregiver skills for each client’s individual needs. Because each client’s needs are specific, “flat rate” pricing typically doesn’t work for everyone. Certain clients simply need a “helping hand” now and then, while others may require full time companion care, skilled nursing services, physical therapy, and/or other specialty services personally created for their individualized care plan. Please contact us for your free in-home consultation to develop your individualized care plan.

Q. Are you licensed in the State of Minnesota?

A. Yes, Symphony Senior Home Care holds a Class A license, granted by the State of Minnesota. We provide a wide range of services including: Companion Care, Skilled Nursing Services, Physical Therapy, Speech Therapy, Memory Care, Transitional Care, Home Modification Services, as well as many senior related services that are delivered at an affordable price and designed to keep seniors living safely and comfortably in their own home!

 Q. How do I choose my caregiver?

A. You choose your caregiver. We have created our in-depth Client Survey and Profile to assist in matching your care plan requirements, likes and dislikes, leisure activities, hobbies, sports, music, and other interests. Once a caregiver is placed, we monitor each in-home relationship with weekly calls and in-home visits to make sure you feel you have selected the ‘best’ care provider for your situation!

Q. What if I’m not happy with my caregiver?

A. Then we’re not happy either! We’ll provide a new caregiver at no cost to you. Symphony Senior Home Care monitors each of our client/caregiver relationships. Typically, we’ll uncover any potential conflict before you are required to report any problems.

Q. Can I find a caregiver on my own?

A. Each of our caregivers are screened. We screen all caregivers, with background checks and skill evaluations, thus providing you with qualified caregiver candidates, backed by our reputation for recruiting, training, and retaining only the finest caregivers in our region. Also, we handle all unexpected surprises that may arise. You never have to deal with the hassle of finding a replacement when a caregiver is ill, on vacation, or when a scheduling change may interrupt your normal care plan. Symphony Senior Home Care takes care of each caregiver’s payroll taxes, tax reports, background checks, workers compensation insurance, and professional liability insurance, etc. These details can be overwhelming if you are considering finding and hiring a caregiver on your own.

    Q. What other services does Symphony Senior Home Care offer?

A. Symphony Senior Home Care service offering is second to none! We offer a wide variety of services including: Companion Care, Skilled Nursing Services, Home Modification Services, Concierge Services, such as yard care, pet care, transportation, escort services, just to name a few! Please follow this link to a full list of our service offering. www.symphonyseniorhomecare.com.

Q. What sets Symphony Senior Home Care apart from the rest of the care providers in my area?

A. Symphony Senior Home Care offers medical, in-home services on a local level, based in the Twin Cities area. We are not affiliated with a national chain or franchise. This gives us the ability to create individualized care planning for all of our client’s needs. We are not hamstrung by franchise limitations created when trying to fit one franchise system into each states health department requirements and regulations. The one-size-fits-all philosophy doesn’t work well in the in-home care field. Each client’s care plan requires an individualized approach that enables care providers to enhance care planning as needed, due to our clients ever changing care needs, not, the geographic limitations of a franchise agreement!

Contact us today for a free, no-obligation In-Home Assessment! We can be found at www.symphonyseniorhomecare.com